Proglite offers IT Service Management services to manage your IT services. We are experts in IT Service Management methodologies and the tools that implement these methodologies.
We have extensive experience in implementing ITSM solutions using the industry standard processes such as ITIL v3 through various products such as ServiceNow and BMC Remedy. We have managed various types of services including Infrastructure support services, and Application support services, and have successfully streamlined the services to align with the business needs.
We also have in-depth experience in day to day operations of IT Service Management. Our consultants have extensive experience in handling every day IT Service management tasks such as Incident Management, Change Management, Release Management, and Continual Service Improvement.
With the increased adoption of SOA architectures, we firmly believe that Service Management is key to your success with your customers. And we have the knowledge, tools and experience to quickly implement the best service management solution for you.
Please visit our Services section for the ITSM services we offer. You can also visit our blog section to view articles published by our thought leadership team.